---
component: ROOT
version: "2026.3"
slug: ROOT/administration/help-contact
canonical_url: "https://docs.develocity.ai/2026.3/administration/system-configuration/help-contact/"
title: "Help Contact"
description: "Configuring the support contact information Develocity shows users when a system error occurs, so they know where to turn for help."
keywords:
  - "diagnostics"
  - "admin"
status: current
---

<!-- llms-index: https://docs.develocity.ai/llms.txt -->

# Help Contact

<a id="preamble"></a>

Configure the support information displayed to users during system errors.

<a id="configure-via-the-user-interface"></a>

## Configure via the User Interface

To enable and configure help contact information in the Develocity UI:

1.  Log in to Develocity as a user with **Administrator** permissions.
    
2.  Navigate to **Administration**  **Help contact**.
    
3.  Complete the contact information fields.
    
4.  Click **Save** to store the settings, then click **Apply** in the upper-right corner to activate them.
    

> [!IMPORTANT]
> Applying the configuration updates the system services and may take several minutes to complete.

![Help Contact Configuration in Develocity UI](https://docs.develocity.ai/2026.3/administration/system-configuration/help-contact/../../_images/dv-ui-help-contact.png)

Help Contact Configuration in Develocity UI

<a id="configuration-fields"></a>

### Configuration Fields

 
| Setting | Description |
| --- | --- |
| **Display Name** | The name that will appear as the contact for help and support. |
| **Email address** | The primary recipient for all help and support inquiries. |

Back up your configuration settings regularly to prevent data loss.  
Export your current settings via **Administration**  **Import/export**  **Export**.

<a id="configure-via-unattended-configuration"></a>

## Configure via Unattended Configuration

If you are managing Develocity using a GitOps or automated workflow, you can define the global settings using [Unattended Configuration](https://docs.develocity.ai/2026.3/administration/unattended-configuration/). Depending on your deployment strategy, you can provide these settings either as Integrated configuration within your _values.yaml_ or as a **Standalone** configuration file.

```yaml
version: 17
systemPassword: "«hashed-system-password»"
helpContact:
  email: contact@acme.org (1)
  name: ACME (2)
```

1. The primary recipient for all help and support inquiries.
2. The name that will appear as the contact for help and support.

<a id="deployment-templates"></a>

### Deployment Templates

Download the appropriate YAML template to begin your infrastructure configuration.

_For Develocity versions 2025.3 and prior, see the [2025.2 Administration Guide](https://docs.gradle.com/develocity/legacy/helm-admin/2025.2) or the [2025.3 Administration Manual](https://docs.develocity.ai/2025.3/administration/admin-manual/)._

<table><tbody><tr><td class="hdlist1"><strong>Cluster Deployment</strong></td><td class="hdlist2">Example template for cluster orchestration. <a href="https://docs.develocity.ai/downloads/gradle-enterprise-values/gradle-enterprise-values-2026.3.0.yaml">gradle-enterprise-config-schema-17.yaml</a> | <a href="https://docs.develocity.ai/downloads/gradle-enterprise-values/gradle-enterprise-values-2026.3.0.yaml.sha256">SHA256</a> | <a href="https://docs.develocity.ai/downloads/gradle-enterprise-values/gradle-enterprise-values-2026.3.0.yaml.asc">ASC</a> | <a href="https://docs.develocity.ai/downloads/gradle-enterprise-values/gradle-enterprise-values-2026.3.0.yaml.asc.sha256">ASC SHA256</a></td></tr><tr><td class="hdlist1"><strong>Standalone Deployment</strong></td><td class="hdlist2">Example template for standalone setup. <a href="https://docs.develocity.ai/downloads/gradle-enterprise-standalone-values/gradle-enterprise-standalone-values-2026.3.0.yaml">gradle-standalone-config-schema-17.yaml</a> | <a href="https://docs.develocity.ai/downloads/gradle-enterprise-standalone-values/gradle-enterprise-standalone-values-2026.3.0.yaml.sha256">SHA256</a> | <a href="https://docs.develocity.ai/downloads/gradle-enterprise-standalone-values/gradle-enterprise-standalone-values-2026.3.0.yaml.asc">ASC</a> | <a href="https://docs.develocity.ai/downloads/gradle-enterprise-standalone-values/gradle-enterprise-standalone-values-2026.3.0.yaml.asc.sha256">ASC SHA256</a></td></tr></tbody></table>

> [!IMPORTANT]
> Pre-deployment Checklist Backup: Export your current settings via Administration Import/export before applying changes. Deployment: After updating your values.yaml, re-deploy using Helm. Impact: This triggers service restarts and may take several minutes to complete. See Unattended Configuration for details.